[1] |
CAPELLE-BLANCARD G,LAGUNA M A. How does the stock market respond to chemical disasters?[J]. Journal of Environmental Economics and Management,2010,59(2):192-205.
|
[2] |
COOMBS W T. Protecting organization reputations during a crisis:The development and application of situational crisis communication theory[J]. Corporate Reputation Review,2007,10(3):163-176.
|
[3] |
OUYANG Z,WEI J,ZHAO D. Stock market’s reaction to self-disclosure of work safety accidents: An empirical study in China[J]. Quality and Quantity,2016,51(4):1-16.
|
[4] |
DEEGAN C,RANKIN M,VOGHT P. Firms’ disclosure reactions to major social incidents: Australian evidence[J]. Accounting Forum,2000,24(1):101-130.
|
[5] |
SKINNER D J. Why firms voluntarily disclose bad news[J]. Journal of Accounting Research,1994,32(1):38-60.
|
[6] |
MILLIKEN F J. Three types of perceived uncertainty about the environment: State, effect, and response uncertainty[J]. Academy of Management Review,1987,12(1):133-143.
|
[7] |
ASHILL N J, JOBBER D. Measuring state, effect,and response uncertainty:Theoretical construct development and empirical validation[J]. Journal of Management,2010,36(5):1278-1308.
|
[8] |
BREDMAR K. Transforming environmental uncertainty to risk-managing risk and management control[J]. Global Business and Management Research,2015,7(3):44-54.
|
[9] |
SLOVIC P,LICHTENSTEIN S,FISCHHOFF B. Modeling the societal impact of fatal accidents[J]. Management Science,1984,30(4):464-474.
|
[10] |
BENEISH M D,BILLINGS M B,HODDER L D. Internal control weaknesses and information uncertainty[J]. The Accounting Review,2008,83(3):665-703.
|
[11] |
BIRD R,YEUNG D. How do investors react under uncertainty?[J]. Pacific-Basin Finance Journal,2012,20(2):310-327.
|
[12] |
HAMILTON J T. Pollution as news:Media and stock market reactions to the Toxics Release Inventory data[J]. Journal of Environmental Economics and Management,1995,28(1):98-113.
|
[13] |
COETZEE C M,VAN STADEN C J. Disclosure responses to mining accidents:South African evidence[J]. Accounting Forum, 2011,35(4):232-246.
|
[14] |
MAKINO R. Stock market responses to chemical accidents in Japan: An event study[J]. Journal of Loss Prevention in the Process Industries,2016, 44:453-458.
|
[15] |
蔡雨坤. 危机沟通策略在企业危机传播中的应用——以“永和豆浆粉”事件为例[J].重庆邮电大学学报(社会科学版),2013,25(2):94-98,134.
|
[16] |
赵定涛,李蓓. 企业危机管理五力模型分析[J].科技进步与对策,2005,22(4):126-127.
|
[17] |
周蓉龄,齐佳音. 危机UGC事件的企业微博信息采纳行为研究[J].情报杂志,2014,33(4):128-134,138.
|
[18] |
林如鹏,刘佩. “一带一路”愿景下中国企业海外形象传播的危机沟通策略[J].南京社会科学,2015(7):6-13.
|
[19] |
王雪芳,张红霞. 全行业危机下沟通策略的选择与消费者信任重建[J].管理学报,2017,14(9):1362-1373.
|
[20] |
XIE Y,PENG S. How to repair customer trust after negative publicity:The roles of competence,integrity,benevolence,and forgiveness[J].Psychology and Marketing,2009,26(7):572-589.
|
[21] |
陶红. 抢雷策略对品牌危机修复效果的影响研究[D].广州:暨南大学,2015.
|
[22] |
王志良,宋洁琦.危机事件中公众认知机理与信息响应策略探究——基于危机演进阶段的视角[J].理论导刊,2015(4):23-26.
|
[23] |
MARCUS A A,GOODMAN R S. Victims and shareholders:Dilemmas of presenting corporate policy during a crisis[J]. The Academy of Management Journal,1991,34(2):281-305.
|
[24] |
ARPAN L M,POMPPER D. Stormy weather:Testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists[J]. Public Relations Review, 2003, 29(3):291-308.
|
[25] |
KAUFMANN J B,KESNER I F,HAZEN T L. The myth of full disclosure:A look at organizational communications during crises[J]. Business Horizons,1994,37(4):29-39.
|
[26] |
WEINSTEIN,NEIL D. Unrealistic optimism about future life events[J]. Journal of Personality and Social Psychology,1980,39(5):806-820.
|
[27] |
FAMA E F,FISHER L,JENSEN M C,et al. The adjustment of stock prices to new information[J]. International Economic Review, 1969,10(1):1-21.
|
[28] |
WALKER T J,THIENGTHAM D J,LIN M Y. On the performance of airlines and airplane manufacturers following aviation disasters[J]. Canadian Journal of Administrative Sciences,2005,22(1):21-34.
|
[29] |
BROWN S J,WARNER J B. Measuring security price performance[J]. Journal of Financial Economics,1980,8(3):205-258.
|
[30] |
ARPAN L M,ROSKOS-EWOLDSEN D R. Stealing thunder:Analysis of the effects of proactive disclosure of crisis information[J]. Public Relations Review,2005,31(3):425-433.
|
[31] |
COOMBS W T. Choosing the right words:The development of guidelines for the selection of the “appropriate” crisis-response strategies[J]. Management Communication Quarterly, 1995, 8(4):447-476.
|
[32] |
EPSTEIN L G,SCHNEIDER M. Ambiguity,information quality,and asset pricing[J]. The Journal of Finance,2008,63(1):197-228.
|
[33] |
DIESTRE L,RAJAGOPALAN N. Toward an input-based perspective on categorization:Investor reactions to chemical accidents[J]. Academy of Management Journal,2014,57(4):1130-1153.
|
[34] |
MARCUS A A,NICHOLS M L. On the edge: Heeding the warnings of unusual events[J]. Organization Science,1999,10(4):482-499.
|
[35] |
GERLOFF E A,MUIR N K,BODENSTEINER W D. Three components of perceived environmental uncertainty:An exploratory analysis of the effects of aggregation[J]. Journal of Management,1991,17(4):749-768.
|
[36] |
LYON L, CAMERON G T. A relational approach examining the interplay of prior reputation and immediate response to a crisis[J]. Journal of Public Relations Research, 2004,16(3):213-241.
|
[37] |
DUNCAN R B. Characteristics of organizational environments and perceived environmental uncertainty[J]. Administrative Science Quarterly, 1972, 17(3): 313-327.)
|
[1] |
CAPELLE-BLANCARD G,LAGUNA M A. How does the stock market respond to chemical disasters?[J]. Journal of Environmental Economics and Management,2010,59(2):192-205.
|
[2] |
COOMBS W T. Protecting organization reputations during a crisis:The development and application of situational crisis communication theory[J]. Corporate Reputation Review,2007,10(3):163-176.
|
[3] |
OUYANG Z,WEI J,ZHAO D. Stock market’s reaction to self-disclosure of work safety accidents: An empirical study in China[J]. Quality and Quantity,2016,51(4):1-16.
|
[4] |
DEEGAN C,RANKIN M,VOGHT P. Firms’ disclosure reactions to major social incidents: Australian evidence[J]. Accounting Forum,2000,24(1):101-130.
|
[5] |
SKINNER D J. Why firms voluntarily disclose bad news[J]. Journal of Accounting Research,1994,32(1):38-60.
|
[6] |
MILLIKEN F J. Three types of perceived uncertainty about the environment: State, effect, and response uncertainty[J]. Academy of Management Review,1987,12(1):133-143.
|
[7] |
ASHILL N J, JOBBER D. Measuring state, effect,and response uncertainty:Theoretical construct development and empirical validation[J]. Journal of Management,2010,36(5):1278-1308.
|
[8] |
BREDMAR K. Transforming environmental uncertainty to risk-managing risk and management control[J]. Global Business and Management Research,2015,7(3):44-54.
|
[9] |
SLOVIC P,LICHTENSTEIN S,FISCHHOFF B. Modeling the societal impact of fatal accidents[J]. Management Science,1984,30(4):464-474.
|
[10] |
BENEISH M D,BILLINGS M B,HODDER L D. Internal control weaknesses and information uncertainty[J]. The Accounting Review,2008,83(3):665-703.
|
[11] |
BIRD R,YEUNG D. How do investors react under uncertainty?[J]. Pacific-Basin Finance Journal,2012,20(2):310-327.
|
[12] |
HAMILTON J T. Pollution as news:Media and stock market reactions to the Toxics Release Inventory data[J]. Journal of Environmental Economics and Management,1995,28(1):98-113.
|
[13] |
COETZEE C M,VAN STADEN C J. Disclosure responses to mining accidents:South African evidence[J]. Accounting Forum, 2011,35(4):232-246.
|
[14] |
MAKINO R. Stock market responses to chemical accidents in Japan: An event study[J]. Journal of Loss Prevention in the Process Industries,2016, 44:453-458.
|
[15] |
蔡雨坤. 危机沟通策略在企业危机传播中的应用——以“永和豆浆粉”事件为例[J].重庆邮电大学学报(社会科学版),2013,25(2):94-98,134.
|
[16] |
赵定涛,李蓓. 企业危机管理五力模型分析[J].科技进步与对策,2005,22(4):126-127.
|
[17] |
周蓉龄,齐佳音. 危机UGC事件的企业微博信息采纳行为研究[J].情报杂志,2014,33(4):128-134,138.
|
[18] |
林如鹏,刘佩. “一带一路”愿景下中国企业海外形象传播的危机沟通策略[J].南京社会科学,2015(7):6-13.
|
[19] |
王雪芳,张红霞. 全行业危机下沟通策略的选择与消费者信任重建[J].管理学报,2017,14(9):1362-1373.
|
[20] |
XIE Y,PENG S. How to repair customer trust after negative publicity:The roles of competence,integrity,benevolence,and forgiveness[J].Psychology and Marketing,2009,26(7):572-589.
|
[21] |
陶红. 抢雷策略对品牌危机修复效果的影响研究[D].广州:暨南大学,2015.
|
[22] |
王志良,宋洁琦.危机事件中公众认知机理与信息响应策略探究——基于危机演进阶段的视角[J].理论导刊,2015(4):23-26.
|
[23] |
MARCUS A A,GOODMAN R S. Victims and shareholders:Dilemmas of presenting corporate policy during a crisis[J]. The Academy of Management Journal,1991,34(2):281-305.
|
[24] |
ARPAN L M,POMPPER D. Stormy weather:Testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists[J]. Public Relations Review, 2003, 29(3):291-308.
|
[25] |
KAUFMANN J B,KESNER I F,HAZEN T L. The myth of full disclosure:A look at organizational communications during crises[J]. Business Horizons,1994,37(4):29-39.
|
[26] |
WEINSTEIN,NEIL D. Unrealistic optimism about future life events[J]. Journal of Personality and Social Psychology,1980,39(5):806-820.
|
[27] |
FAMA E F,FISHER L,JENSEN M C,et al. The adjustment of stock prices to new information[J]. International Economic Review, 1969,10(1):1-21.
|
[28] |
WALKER T J,THIENGTHAM D J,LIN M Y. On the performance of airlines and airplane manufacturers following aviation disasters[J]. Canadian Journal of Administrative Sciences,2005,22(1):21-34.
|
[29] |
BROWN S J,WARNER J B. Measuring security price performance[J]. Journal of Financial Economics,1980,8(3):205-258.
|
[30] |
ARPAN L M,ROSKOS-EWOLDSEN D R. Stealing thunder:Analysis of the effects of proactive disclosure of crisis information[J]. Public Relations Review,2005,31(3):425-433.
|
[31] |
COOMBS W T. Choosing the right words:The development of guidelines for the selection of the “appropriate” crisis-response strategies[J]. Management Communication Quarterly, 1995, 8(4):447-476.
|
[32] |
EPSTEIN L G,SCHNEIDER M. Ambiguity,information quality,and asset pricing[J]. The Journal of Finance,2008,63(1):197-228.
|
[33] |
DIESTRE L,RAJAGOPALAN N. Toward an input-based perspective on categorization:Investor reactions to chemical accidents[J]. Academy of Management Journal,2014,57(4):1130-1153.
|
[34] |
MARCUS A A,NICHOLS M L. On the edge: Heeding the warnings of unusual events[J]. Organization Science,1999,10(4):482-499.
|
[35] |
GERLOFF E A,MUIR N K,BODENSTEINER W D. Three components of perceived environmental uncertainty:An exploratory analysis of the effects of aggregation[J]. Journal of Management,1991,17(4):749-768.
|
[36] |
LYON L, CAMERON G T. A relational approach examining the interplay of prior reputation and immediate response to a crisis[J]. Journal of Public Relations Research, 2004,16(3):213-241.
|
[37] |
DUNCAN R B. Characteristics of organizational environments and perceived environmental uncertainty[J]. Administrative Science Quarterly, 1972, 17(3): 313-327.)
|